Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Join Our Community Today
Connect with Us for Spiritual Growth and Support
Get in Touch with Us
We invite you to connect with the Nationlight Church community in Canberra. Our doors are open to everyone seeking spiritual growth and fellowship, and we are here to support you on your journey.
Whether you have questions about our services, want to learn more about our programs, or need assistance, our dedicated team is ready to help. Reach out to us through our contact form, or visit us at our location to experience the warmth of our community firsthand.